Privacy Policy
Last updated:
The Bill of Rights under the Constitution of the Republic of South Africa, 1996 gives everyone the right to privacy, which includes the right not to have the privacy of their communications infringed. The Protection of Personal Information Act 2013 (“POPIA”) gives effect to the constitutional right to privacy.
In compliance with POPIA, Juicy Odds (Pty) (Ltd) (“Juicy Odds”, “We”, “Our”) wishes to inform its users of the way it processes their Personal Information in this privacy policy. Juicy Odds is a company registered in South Africa with registered company number 2022/785773/07 and registered at office 35 Fish Eagle Avenue, Arabella Country Estate, Kleinmond, 7195.
1.1. Juicy Odds is the responsible party that determines the purpose of and means for processing personal information.
1.2. Juicy Odds is not a bookmaker. We are a marketing service and information provider (“Services”). The principal online site owned by JuicyOdds, namely https://juicyodds.co.za (“Site”) does not accept wagers or trades directly. Rather, we provide users with betting and trading related information and connections to betting and trading operators who in turn accept wagers and trades (“Betting Partners”).
2.1. Registered and unregistered members (“Users”) accessing the Site.
2.2. We may update the privacy policy periodically. We will endeavour to notify you of any major changes to the terms.
2.3. By browsing the Site you are accepting that you are bound by the terms of this Privacy Policy and the Site Terms and Conditions. This applies to registered and unregistered users.
2.4. If you have any queries about the policy, please reach us at dpo@juicyodds.co.za.
3.1. Data provided to us
3.2. Data we collect through use of our Site
3.3. Data we collect through third party sources 3.3.1. We may also collect information from third parties such as our Betting Partners, service providers and publicly available websites (i.e. social media platforms), to comply with our legal and regulatory obligations, offer services we think may be of interest, to help us maintain data accuracy, provide and enhance the Site, or respond to any query you raise.
4.1. In general we collect personal information to improve our Site and offer users a more tailored experience.
4.2. Examples of how we use your personal information:-
5.1. We may disclose your personal information to third parties you authorise to receive such information or certain trusted third party service providers in order to provide you with the services that we offer you through our Site.
5.2. Examples of how we may disclose your information, but not limited to:-
5.3. In the event of the sale of our business, or other business event, which results in us having to transfer your Personal Information to a third party, you will be notified via email or notice posted on our websites to explain the identity of the new Responsible Party and your options regarding your Personal Information.
5.4. Our websites may contain links to and from the websites of third-party organisations. Please note that these websites have their own privacy policies and that we do not accept any responsibility whatsoever for these policies. Please check these policies carefully before you submit any Personal Information.
6.1. We reserve the right to process your personal information for a variety of reasons each of which is prescribed by relevant data laws.
6.2. We request your consent to market to you when you first create an account with us, you can choose not to receive marketing/promotional material at any time. By opting out or denying such consent has no influence on the registration of an account.
6.3. If you have opted out of marketing communication, we will take adequate measures so that you do not receive any further marketing communication. If you continue to receive communication please reach out to us using the following email:- dpo@juicyodds.co.za. We will investigate the issue and rectify it accordingly. We will never in good faith continue to communicate to you if you have opted out.
7.1. Under data protection law, you have the right to:
7.2. If you would like to exercise any of your above rights or have any questions regarding this Privacy Policy, please email dpo@juicyodds.co.za.
7.3. If you are still not satisfied with our response or believe we are not collecting or processing your Personal Information in accordance with the applicable laws, you can lodge a complaint with the Information Regulator of South Africa whose contact details are available at https://justice.gov.za/inforeg/.
8.1. Cookies are text files with small pieces of data that are used to identify your computer as you use a computer network. Specific cookies known as HTTP cookies are used to identify specific users and improve your web browsing experience. Data stored in a cookie is created by the server upon your connection. This data is labelled with an ID unique to you and your computer. When the cookie is exchanged between your computer and the network server, the server reads the ID and knows what information to specifically serve to you.
8.2. Juicy Odds makes use of cookies in order to make our Site work effectively and to enable a better customer experience.
8.3. Examples of cookies we use, but not limited to:-
8.4. You can amend your browser settings to block some or all cookies. To do this, follow the instructions provided by your preferred web browser – see here for further information on Google Chrome for example.
8.5. You may, at any time, refuse to accept cookies by changing your browser settings, or deleting cookies that are already stored on your computer. Further information about cookies and how to delete them from your browser can be found at: http://www.allaboutcookies.org.
8.6. Although the Site will work with cookies disabled there are some features that might not be available. For best usage of our site, we recommend you accept the suggested cookie use.
9.1. You have to be 18 years or older to make use of our Services.
9.2. When you register for an account we will ask you to confirm that you are 18 or older.
9.3. We do not knowingly or deliberately collect personal data from children under the age of 18 for registration or for marketing purposes.
9.4. In the event that we inadvertently gather personal information in relation to a minor, we will take reasonable measures to promptly close any relevant accounts and remove any records where possible.
10.1. We take reasonable steps to protect your personal information against the following:
10.2. These steps include password protection for electronic files, encryption, securing paper files and physical access restrictions. We will continuously review our security controls and processes to ensure that security risks are identified and addressed.
10.3. As the security of some communications via the internet is not completely secure, we cannot guarantee the security of any information that you disclose using your internet connection. You accept the inherent security implications of using the internet and Juicy Odds will accept no liability for any direct, consequential, incidental, indirect, or punitive losses or damages arising out of such an occurrence.
10.4. The data we collect from you may be transferred to, and stored at, a destination outside of the Republic of South Africa. It may also be processed by staff operating outside South Africa who work for the Company or for one of our suppliers.
10.5. We will not keep your personal information longer than we need to unless we are legally required to do so. We take legal requirements, contractual obligations and the expectations and requirements of our customers into account when we determine how long we should retain information. When we no longer need your personal information we will securely delete or destroy it in line with the Protection of Personal Information Act (POPIA) requirements.
11.1. We are happy to provide you with further information on how we protect and use your personal information. Please contact us on the following email address: dpo@juicyodds.co.za.
11.2. You can request access to the personal information we hold about you or correct your personal information. It can take us up to 21 days to respond to your request due to procedures that we are required to follow.
11.3. If you wish to unsubscribe from any marketing communication please reach out to us or use any of the opt out links in the communication.
